Dear guests, for Your comfortable stay, please act according to the order in "La Roka" hotel and comply with the following rules:
Registration and accommodation of every guest is made only after providing ID document.
Accommodation: after 14:00.
Check Out: until 12:00.
In case of delayed check out (after 12:00), additional costs are incurred.
In case of continuation of stay, the hotel reserves the right to offer the guests other than the original rooms.
Smoking is not allowed in the hotel rooms and indoors!
Please do not smoke, because the hotel has smoke detectors that activate an audible alarm!
Smoking is possible on the balconies and designated for this purpose areas.
The hotel does not allow pets!
Guests are responsible for any damage caused by them to the furniture and inventory of the hotel and the lack of parts of it.
Exportation of the hotel property is strictly prohibited.
We ask our guests to keep quiet and to respect the right of peace of other guests in the hours fixed for an afternoon and night rest.
Rest hours are fixed from 14:00 to 16:00 and from 23:00 to 10:00 in the morning.
Friends and guests of our guests are welcome in the lobby and in the café.
We ask guests to abide by the generally accepted standards of hygiene and order.
The importation of any kind of dangerous to health and safety flammable, explosive, toxic, radioactive and other substances and objects within the hotel is strictly prohibited.
The introduction of bulky items and items with a bad smell in the hotel building is not permitted.
Not abiding the internal rules of the hotel may result in guests being asked to leave the hotel and / or pay for damages caused!
FORGOTTEN PERSONAL BELONGINGS
Personal belongings of the guests forgotten in the hotel rooms or in the complex are kept for two months and returned on demand.
The electricity in the rooms is activated by a hotel keycard inserted in energy saving devices.
Electricity is 220V. In need of an adapter, please contact Reception.
In case of an emergency, please contact Reception.
The complex provides free access to WIFI network.
LAUNDRY AND DRY CLEANING
Dry cleaning is offered by the hotel as an additional paid service, which can be asked for at the reception.
Our guests request a wake-up call at the reception.
The team of "La Roka" hotel thanks you for the respect of our internal policy and wishes you a pleasant stay!